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Service Profile

Vanta persists the spirit of “creating values for clients”, focuses on the customers’ need and serves them with first level speed, skills and attitudes, aiming to beyond their expections.

      Service Spirit:
      Creating values for clients!

      Service Strategy:
      To reduce customers’ psychological and usage cost by standardized,  different, and value-added services is to promote their purchasing power and increase Vanta’s brand competitiveness.

      Service purpose:
      Beyond customers’ expectations, exceed industrial standard.

      Service Promise:
      7-days 24 hours customer service
      Direct or remote failure diagnosis
      Quick response to reduce downtime 
      CRM timely racks service history
      Online or on site trainning
      Update and improve equipment
      Qucik acceaaories service

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